Help with a Federal Agency
Casework
If you are having problems with a federal agency or have questions about services the government provides, my staff in Utah may be able to help you. They can direct you to the appropriate office, provide you with necessary instructions, phone numbers or materials and find out the status of an application.
My office resolves hundreds of cases every year involving federal agencies ranging from Social Security Administration to the VA. If you are having difficulty contacting or resolving a problem with a federal agency, please follow the instructions below to request assistance.
What Can My Office Do?
Agencies and Issue Areas
Although we can contact any federal agency, the vast majority of our cases involve the following agencies and concerns:
- Veterans
Problems with veterans benefits, eligibility determinations, VA health care and replacements of medals earned.
- Social Security
Social Security benefits and eligibility, missing checks and disability claims.
- Passports and Visas
Checking the status of passport or visa applications and providing information about foreign travel warnings from the State Department. - Military-Active Duty
We can help obtain copies of military records or service medals or help solve problems you might have concerning the military - Medicare and Medicaid
Problems with veterans benefits, eligibility determinations
Process: Who To Contact and What You Need
In order to open a case on your behalf , I need a signed letter or privacy release form from you, giving permission to look into your case. Due to the Privacy Act of 1974, no inquiries can be made without such written consent. As such, an e-mail will not suffice as a release. A written signature must be given.
To Obtain a privacy release form, please contact my my Provo office at 1-801-851-2500, or my West Jordan office at 1-801-282-5502, or download the Adobe Version of the privacy release form. Please send the form to the West Jordan or Provo office:
West Jordan Office:
3895 W 7800 S Suite #201
West Jordan, UT 84088
Provo Office:
51 S University Ave Suite #318
Provo, UT 84601
In order for me to help you, you must be a resident of the 3rd Congressional District in Utah. If you are not a resident of the 3rd District, please contact your representative in Congress for assistance. As a courtesy to one another, all Members of Congress forward outside requests to the representative of the district in which the person lives.
