Assistance for You

I am honored to have represented you in Congress and am here to help in any way possible. Do to the often lengthy process that many casework issues require, anyone in need of assistance at this time should contact Senator Casey's office at 202-224-6324 until your new Congressman takes office in January. Thank you.

Casework

What is Casework?

One of my most important duties as your representative in Congress is to assist you when dealing with federal agencies – this assistance is referred to as casework. My casework staff and I are ready to help you cut through “red tape” and secure the services and benefits paid for by our tax dollars.

Constituents most commonly approach my staff for casework when they do not receive a timely response from a federal agency, when they wish to appeal a decision, or if they have lost important documents.

Examples of federal agencies that we work with include the Social Security Administration (SSA), and the Department of Veterans Affairs (VA).

Click here for casework success stories.

How to Open a Case

Determine that your question or problem is something my office can assist you with.
Check this quick list of frequently asked questions to determine if an answer to your question is there.
Prepare to open a case with my office.
Mail, fax or drop off all of your documentation to: