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First Congressional District of New Mexico
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ask.heather@mail.house.gov

In Washington DC
442 Cannon House
Office Building
Washington, DC
20515
202-225-6316 Phone
202-225-4975 Fax
In Albuquerque
20 First Plaza NW
Suite 603
Albuquerque, NM
87102
505-346-6781 Phone
505-346-6723 Fax

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Congresswoman Heather Wilson, First Congressional District of New Mexico


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Wilson: Help is on the way with new E-911 system September 23, 2003
 
Washington, DC – Knowing where a 9-1-1 caller is can make all the difference in an emergency. The House Telecommunications and Internet Subcommittee passed legislation cosponsored by Congresswoman Heather Wilson that will make it easier to find cell phone users who are in trouble. “More than 140,000 wireless calls are placed each day to 911. Now more than half of all 911 calls come from wireless phones,” Wilson said. “Emergency responders should not have to depend on potentially distraught callers for directions, but most of the country does not yet have technology to guide the rescue team to the spot. Implementing this system will be a great step forward for public safety.” The majority of the nation’s Public Safety Answering Points (PSAPs) do not have the equipment in place to precisely guide responders to the location of the emergency. When people call from a regular telephone, their address automatically appears on the 911 operator’s computer. John Garcia, President of the Albuquerque Area Firefighters called the action an important development, and an opportunity to improve public safety services. “We’ve been working on getting a system in New Mexico. Right now, all we get is the company’s main address or the caller’s phone number. If the caller passes out or has trouble communicating, we have no clue where they are,” Garcia said. “With a new system, at least we’ll have the vicinity. That’s a big plus for us.” The E-911 Implementation Act of 2003 does the following: • Authorizes $100 million per year for five years to upgrade PSAP facilities. • Establishes an E-911 Coordination Office to improve communication between federal, state and local public safety officials. • Directs the Federal Communication Commission to review E-911 implementation in rural areas. “This system will save lives,” Wilson concluded. “Eliminating those moments of uncertainty can make all the difference to an injured person waiting for help.”
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