Begin your Smithsonian exploration at the Smithsonian Information Center in the Institution's first building, popularly known as the Castle, which is open daily 8:30am-5:30pm. This distinctive red, sandstone building is centrally located on the National Mall, and may be entered from either Jefferson Drive on the north or through the Enid A. Haupt Garden on the south.

The Center serves as the focal point for information about the Institution's 17 museums and National Zoo in Washington, D.C., and 2 museums in New York City. Visitors may choose from several information options. Helpful Volunteer Information Specialists are on hand to answer questions and provide direction. A free 18-minute orientation video is shown throughout the day. Captioned interactive video programs on the Smithsonian Institution (in various languages) convey information at a touch. Free public wireless Internet access is available in the Information Center and in the Enid A. Haupt Garden.

You can also make a stop at the Castle Café which features an Espresso/Cappuccino bar, Argentinean gelato, panini, antipasti, organic salads, specialty sandwiches, soups and pastries.

As the principal contact point for information about the Institution, the Visitor Information and Associates' Reception Center carries out its work through the Smithsonian Information Center; 15 museum information desks; response services for public and member mail, telephone and electronic inquiries; outreach to the tourism industry; outdoor wayfinding stations; and volunteer programs, which provide primary support for the Institution's public information activities and for staff project assistance behind the scenes.