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APPLYING FOR FEMA ASSISTANCE/CHANGE ADDRESS/AND CHECKING THE STATUS OF YOUR APPLICATION
HOW TO REGISTER:
Individuals may register for FEMA assistance by phone or online:
1-800-621-FEMA (3362)
or
www.fema.gov
Due to the unprecedented numbers of individuals applying for disaster assistance, we do realize that there are some delays in calls getting through, and in registering online, and daily we are working to ensure that every eligible applicant gets registered. We have increased our capacity to take registrations over the phones, and we are daily working to increase the number of on-line registrations we are able to take. Keep in mind that individuals can register for assistance 24 hours a day, seven days a week, so it may be important for them call and go online at non-peak times (after 12:00 pm, and before 6:00 am).
CHECKING THE STATUS OF YOUR APPLICATION:
Individuals, may check the status of their application by phone or online:
You must have an email address to create your account access. Your e-mail address is the only way a PIN can be sent to you; the PIN is required to access your personal account. You may wish to consider creating an email address through one of the numerous public providers. The PIN will be created and sent to the e-mail address provided when you created your application access account. You should receive your PIN at the email address listed on your account creation within 24 hours.
You will need to have the following information create the account:
Title, First and last name, Address, Contact phone number, Email address, Date of birth, Mother's maiden name, Social Security Number (Note: To access your FEMA application, the name, address, and personal information must be the same as that used to register for disaster assistance.)
You will be able to see your:
- Eligibility status by category
- Payment schedule date and amount of eligible assistance (if applicable)
- Addresses and phone numbers currently in your file
- Insurance types, policy numbers
- Contact numbers on record
- Information requested from you by FEMA
- Correspondence received from you (the document itself will not be viewable)
- Correspondence sent to you by FEMA (the document itself will not be viewable)
- Agency referrals (all agency referrals for the disaster will be viewable)
- The status of any inspections conducted by FEMA (details of the inspection are not viewable)
You can update:
- Current mailing address
- Contact phone numbers
- Insurance policy numbers and insurance company phone numbers
For more information, and a list of frequently asked questions visit:
http://www.fema.gov/assistance/dafaq.shtm
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