Script to print out a page with out banner and other graphic elements U.S. Congressman Jerry Costello 12th District of Illinois | Help with Federal Agencies

Help with a Federal Agency

I am often able to provide guidance in dealing with a federal agency or assistance with problems that you may be experiencing. I have listed below a sampling of issues for which I can be of assistance as well as links to agency web sites that may provide answers to your questions.

If you need to contact a member of my staff with a question or problem, please call my district office closest to you.

In order for me to contact a government agency on your behalf, The Federal Privacy Act requires that I have written authorization from you. For this purpose, I have provided a Constituent Request Form that can be used to provide your information and signed authorization. You can fill in this form, print it for your signature and mail or fax to one of my district offices. You may also write a letter to me, at my district office, and describe your situation in detail. Please be sure to sign the letter and include your contact information.

Constituent Request Form

BOP - Federal Bureau of Prisons

  • Requests for inmate transfer
  • Issues relating to safety and treatment of federal inmates

Federal Bureau of Prisons Web Site
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CIS - U.S. Citizenship and Immigration Services

  • Permanent Resident Cards (Green Card)
  • Visitor Visas (visits to the US
  • )
  • Religious Visas
  • Naturalization Procedures
  • International Adoptions

U.S. Citizenship and Immigration Services Web Site
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DoD - U.S. Department of Defense

  • Military issues, covering all branches
  • Discharges
  • Emergency matters involving service members or their family
  • Medical review boards
  • Payroll issues
  • Reassignment requests

U.S. Department of Defense Web Site
U.S. Army Web Site
U.S. Air Force Web Site
U.S. Navy Web Site
U.S. Marine Corps Web Site
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U.S. Department of Education Web Site
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DOL - U.S. Department of Labor

  • Workers’ Compensation
  • Unemployment Compensation
  • Black Lung benefits

U.S. Department of Labor Web Site
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ED - U.S. Department of Education

  • Student Loans – problems with defaults
  • Student Financial Aid (provide brochures)

EPA - U.S. Environmental Protection Agency

  • Environmental issues

U.S. Environmental Protection Agency Web Site
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FEMA – Federal Emergency Management Agency

  • Assistance in the case of natural disasters (eg. floods, tornados)

Federal Emergency Management Agency Web Site
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HUD – U.S. Dept of Housing and Urban Development

  • Housing Issues
  • Assistance with Section 8 housing

U.S. Dept of Housing and Urban Development Web Site
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IRS - Internal Revenue Service

  • Help with tax related questions and problems

Internal Revenue Service Web Site
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OPM - U.S. Office of Personnel Management

  • Issues pertaining to civil service employees, both current and retired

U.S. Office of Personnel Management Web Site
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Railroad Retirement Board

U.S. Railroad Retirement Board Web Site
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SBA – U.S. Small Business Administration

  • Provide information to small business owners for SBA-related services
  • Disaster Assistance (low interest loans for homes/businesses in the event of a disaster)

U.S. Small Business Administration Web Site
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SSA – Social Security Administration

  • Retirement
  • SSI - Supplemental Security Income
  • Disability
  • Medicare

SSA – Social Security Administration Web Site
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State – U.S. Department of State

  • Passports
  •   - How to obtain or renew a passport
  •   - Check status of a passport
  • Visas for Americans traveling abroad
  • Assist constituents trying to get family members from a foreign country into the U.S.

U.S. Department of State Web Site
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USDA – U.S. Department of Agriculture

  • Farm Service Agency (FSA)
  • Natural resource issues

U.S. Department of Agriculture Web Site
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USPS – U.S. Postal Service

  • Location or relocation of residential and business mailboxes
  • Problems with timely mail delivery
  • Passport Application services

U.S. Postal Service Web Site
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VA – U.S. Department of Veterans Affairs

  • Burial Benefits & Markers
  • Compensation & Pension (Both service connected and non-service connected)
  • Education
  • Home Loans
  • Life Insurance
  • Pharmacy
  • Survivor’s Benefits
  • Vocational Rehabilitation

U.S. Department of Veterans Affairs Web Site
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8787 State Street, Suite 102
East Saint Louis, IL 62203
Phone: (618) 397-8833
Fax: (618) 397-7065

2060 Delmar Avenue, Suite B
Granite City, IL 62040
Phone: (618) 451-7065
Fax: (618) 451-2126

201 East Nolen Street
West Frankfort, IL 62896
Phone: (618) 937-6402
Fax: (618) 937-3307