Assistance for You

I am honored to represent you in Congress and am here to help in any way possible. My office has a team dedicated to constituent casework that can help sort through the federal bureaucracy. We can also help you order a flag, secure tours in our nation's capital, and apply for nominations to our Service Academies. We are here to serve you, and I urge you to browse this section for useful information. You may also begin the casework process online. Thank you for visiting!

 

Casework

What is Casework?

One of my most important duties as your representative in Congress is to assist you when dealing with federal agencies – this assistance is referred to as casework. My casework staff and I are ready to help you cut through “red tape” and secure the services and benefits paid for by our tax dollars.

Constituents most commonly approach my staff for casework when they do not receive a timely response from a federal agency, when they wish to appeal a decision, or if they have lost important documents.

Examples of federal agencies that we work with include the Social Security Administration (SSA), and the Department of Veterans Affairs (VA).

Click here for casework success stories.

How to Open a Case

1. Determine that your question or problem is something my office can assist you with.
2. Check this quick list of frequently asked questions to determine if an answer to your question is there.
3. Prepare to open a case with my office.
4. Mail, fax or drop off all of your documentation to:

Clarks Summit District Office 233 Northern Blvd., Suite 4 Clarks Summit, PA 18411 Office: (570) 585-9988 Toll Free: (866) 846-8124 Fax: (570) 585-9977

Williamsport District Office 175 Pine St., Suite 103 Williamsport, PA 17701 Office: (570) 327-1902 Fax: (570) 327-1904

Shamokin District Office 521 Franklin Street Shamokin, PA 17872 P.O. Box 397 Office: (570) 644-1682 Fax: (570) 644-1684

Areas I Can Help You With

• Academy Nominations
• Doing Business with the Federal Government
• Grants Information
• Medicare
• Passports
• Social Security
• Student Financial Aid
• Taxes
• Veterans/Reservists

Other Services My Office Provides

• Internships
• Presidential Greeting Cards
• Order a Flag
• Register to Vote
• Request a Meeting with Congressman Carney
• Visiting Washington, D.C.
• Learn How to Receive Training at the Center for Domestic Preparedness