What is casework?

One of the most important services that I provide to the people of western Wisconsin is assisting them when they have a problem with a federal agency. Working with federal agencies can be difficult and confusing. My staff and I are more than willing to help you navigate the process.

Step One: Determine if I can help you.
What I can do to help:

I can assist you if you are having problems with a federal agency and live in Wisconsin's Third Congressional District. For example, I can help with the Social Security Administration, the Department of Veterans Affairs, and the Immigration and Naturalization Service, to name a few.

What I cannot do to help:

Unfortunately, I cannot help you if your problem involves a state or local agency. In addition, I am forbidden by law from providing legal advice and intervening in a legal dispute.

If you are having a problem with a state agency, please contact you state legislators. If you do not know who your representatives are, click here or call 608-266-0341.

Step Two: Gather all relevant materials.

• Fill out the casework authorization form by clicking here.
• If you are having problems with the IRS, you will also need to fill out this form.
• Gather all relevant documents. You may be asked to provide my staff with any supporting documentation you have pertaining to your case.

Step Three: Contact one of my offices.

If you are having a problem with:

• Census Bureau
• Centers for Medicare and Medicaid Services (CMS)
• Department of Agriculture (USDA)
• Disabilities and health insurance
• Environmental Protection Agency (EPA)
• Housing and Urban Development (HUD)
• Pensions and worker compensation
• Social Security Administration

Please contact my La Crosse office at:

Office of Congressman Ron Kind
205 5th Ave S., Suite 400
La Crosse, WI 54601
608-782-2558
608-782-4588 (fax)

If you are having a problem with:

• Bureau of Indian Affairs
• Citizenship and Immigration Services (CIS)
• Department of Defense
• Department of Education
• Department of Transportation
• Department of Veterans Affairs
• Internal Revenue Service (IRS)
• Interstate child support enforcement
• State Department (If you are having passport trouble, please click here)
• U.S. Postal Service

Please contact my Eau Claire office at:

Office of Congressman Ron Kind
131 S. Barstow St., Suite 301
Eau Claire, WI 54701
715-831-9214
715-831-9272 (fax)

Remember: do not send original copies of documentation or supporting materials. If you have any questions, please call 1-888-442-8040.