|
Constituent Services
Help With A Federal Agency
One of the most important things I do as a U.S. Representative is
help people with federal problems. Although I cannot override the
decisions made by a federal agency, I can often intervene on a person's
behalf to answer questions, find solutions, or just cut through the
red tape.
What is Casework?
Before you contact my office for assistance with a case, it is
a good idea to determine if your problem is something my office
has the authority and jurisdiction to help you with. The information
and examples below can help you decide... I can help you if your
problem is with a federal agency. A federal agency, as the term
implies, is an organization that is part of the federal government.
These agencies are either:
Other Useful Information
If you are having trouble solving a problem you are having with a federal agency on your own, I may be able to assist you in working with the agency. While I can't ask the agency to do anything which they are unable to do under law or regulations, I can make sure that all of your rights are respected and that errors in procedure are corrected. Constituents sometimes request that the Congressman expedite their applications for government services or benefits.
While a caseworker is available to obtain information regarding the status of a constituent's application or claim, this office has no authority to move one person's application ahead of others that have been waiting longer. Caseworkers can assist constituents by providing information about the process for applying for a government benefit or service. A Congressional office, however, cannot file the claim and does not have the authority to instruct a federal agency to approve or deny an application.
What is Not Casework?
Because of the Constitutional separation of powers between the three branches of government, judicial matters (matters which involve courts) do not fall under my jurisdiction as a U.S. Representative. Examples of judicial matters are:
- child custody
- divorce
- criminal trials or imprisonment
Problems with North Carolina State Agencies are not under my jurisdiction as a U.S. Representative. Please contact your local
State Senator or State Representative for assistance. You may also call Governor Easley's office at 919.733.4240.
Prepare to open a case
Below you will find a list of agencies that I can help you with. However,
before I can help you, I need a completed privacy authorization form to comply
with the provisions of the Privacy Act. Please click here for a printable version of the privacy authorization form and then fax or mail it to the appropriate office listed on the form. (VETERANS: Due to the VA's requirements for additional information, please use the VA Privacy Authorization Form instead.) You may also want to include your email address
on the form. You must provide my staff with any paperwork you have regarding
your case. This might include letters from the agency, medical forms, or other
forms and documents relating to your problem. The following is a list of some
of the federal agencies that I can help with:
Education Department
FCC - Federal Communications Commission
Housing and Urban Development
U.S. Citizenship and Immigration Services
Internal Revenue Service
Department of Labor
Medicare
Military
Office of Personnel Management
Passport Service
Postal Service
Social Security Administration
State Department - Visas
Veterans Administration |
|
U.S. House of Representatives
2162 Rayburn Building
Washington, DC 20515
Phone: 202.225.1784
Fax: 202.225.2014 |
411 W. Chapel Hill Street
NC Mutual Building, 6th Floor
Durham, NC 27701
Phone: 919.688.3004
Fax: 919.688.0940 |
5400 Trinity Road
Suite 205
Raleigh, NC 27607
Phone: 919.859.5999
Fax: 919.859.5998 |
88 Vilcom Center
Suite 140
Chapel Hill, NC 27514
Phone: 919.967.7924
Fax: 919.967.8324 |
|
