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Health Care Tour: “Seeking Patient-Centered Care”

Complete Tour Photo Gallery

Visiting to the Carolina Medical Center

View: Bob's Health Care Tour slide show

List of all Health Care Tour stops

Health care is the most complex issue facing our country. Issues like immigration need a little courage; issues like energy need a lot of commitment. Health care needs courage, commitment, understanding, insight and meticulous planning. It’s that complex and that important.

People are concerned about rising costs, access and quality. Many are convinced we need significant health care reform. Reform should improve quality, expand access, and control escalating costs.

Inglis conducted a comprehensive, fact-finding health care tour from February to October (75 tour stops in 9 months) in an effort to better understand how health care is being delivered and paid for in Greenville, Spartanburg, Union and our portion of Laurens County. Inglis met with patients and families, small and large businesses, physicians, hospitals and clinics, pharmacies and key government agencies in the Fourth District.

See below for a complete listing of stops along the Health Care Tour.


Health Care Tour stops (2008)

PATIENTS

Working Uninsured - Lynn Irby

Chronic Disease Patient - Philip Raimondo, Sr.

 

EMPLOYERS

Small Business – Wendell Jones Insurance Agency

Upstate Chamber of Commerce Health Care Luncheon

Mitsubishi Polyester Film Family Services Center

City of Mauldin

Small Business Roundtable - Spartanburg

Employer’s Perspective - Anderson Hardwood Floors


PHYSICIANS

Primary Care Physicians – Carolina Medical Center

Greenville County Medical Society

Doctor Visit – Travelers Rest Family Practice

Lunch with Dr. Hueston Hobbs

Physicians’ Forums – Greenville and Spartanburg

Doctor for a Day – Spartanburg Regional Hospital*

Jervey Eye Group


HOSPITALS

Mary Black Memorial Hospital

Spartanburg Regional Hospital

Greenville Memorial Hospital

Bon Secours – St. Francis Hospital

Wallace Thomson Hospital

Emergency Room – Greenville Memorial Hospital

Spartanburg EMS Ride-Along

Doctor for a Day – Spartanburg Regional Hospital*

 

SPECIALIZED PROVIDERS

Shriners Children’s Hospital

Greenville Radiology

Spartanburg Hospital for Restorative Care

Marshall I. Pickens Hospital

Upstate Dialysis Clinic

Piedmont Orthopedic Associates

Home and Hospice Care - Interim Health Care Ride-Along

Center for Pediatric Medicine

Roger C. Peace Rehabilitation Hospital

Nursing Home Care - White Oak Management, Inc.


CLINICS

Walk-in Clinic - Exigent Wade Hampton

ReGenesis Community Health Center

Greenville Free Medical Clinic

New Horizon Family Health Services

St. Luke’s Free Medical Clinic

Union Public Health Department

 

VETERANS

William Jennings Bryan Dorn VA Medical Center

Greenville VA Out-Patient Clinic

Charles George Veterans Affairs Medical Center


PHARMACEUTICALS

Independent Drug Wholesaler - Smith Drug Company

Ford’s Drug and Medical

Pharmaceutical Representatives Roundtable

 

HEALTH INFORMATION TECHNOLOGY

Electronic Health Records – Allscripts Healthcare Solutions

Clemson’s “Hospitals of the Future” Project

Doctor for a Day – Spartanburg Regional Hospital*

INSURANCE

Insurance Agency – Walker Walker Higgins, LLC

BlueCross BlueShield of South Carolina

BlueCross BlueShield of South Carolina Conference Call

Corporate Benefits, Inc.

 

OTHERS

SC Dept of Health and Human Services

Health Care Consultant - Robert Kerr

Greenville Forward

Health Care Law – Sandy Miller - Greenville

Health Reform Roundtable (Coming Dec. 12, 2008)

 

TOWN HALL MEETINGS

Town Hall Meeting – Simpsonville

Town Hall Meeting –Greer

Town Hall Meeting – Union

Town Hall Meeting – Boiling Springs

Town Hall Meeting – Greenville

 

PLUS 15 other venues not listed here.

*Doctor for a Day is listed in three places since its findings apply to various groupings (physicians/hospitals/HIT)

Please share your health care stories with us; let others know what you think!

Karen Latham (9/19/08)

I work with a lot of people who do not have health insurance, however they go to the ER at the drop of a hat, and they get treated. They have kids they cannot afford, and people that pay taxes and pay for health insurance foot the bill. That may sound callous, but these same people, are not working, and yet have the money for alcohol and cigarettes. Something has to be changed.

Bob Bugos (9/2/08)

Sometimes the simplest solutions are the best. Our automobile insurance is not selected by our employers. Why is our health insurance? We could easily retain all of the benefits of pre-tax spending on health insurance, and simply let employees shop for the health insurance that best meets their needs. It currently works for retirees, why not employees?

David Goldsmith (7/6/08)

I am a physician assistant and work in physical medicine and rehabilitation. Here are some observations I think should be addressed in South Carolina.

1). Increase smoking cessation. Insurance companies do not typically pay for medicines that can work. Increase the Cigarette tax. Why has this failed? Your tax money that pays for people on Medicare, Medicaid, Disability policies, workman's comp also pays for treatment of preventable illness caused by smoking (other unhealthy lifestyle behaviors and diseases of poverty). 2). Insurance companies interfere with treatment decisions made by clinicians which requires time to authorize or contest. One example is denial of some medicines. So who is really practicing medicine?

3). Medicare reimbursement changes frequently and was just cut by 10%. It is harder to find a provider who can provide services and pay overhead. Its much easier to provide services for people with private insurance but that leaves fewer options for older people who need quality care. 4). Prevention can be a cost cutting strategy but has not been widely implemented. 5). Common sense laws in other states should be used here: motorcycle helmets, driving with cell phones, etc.

Chris McKenzie (7/5/08)

Government involvement in health care is responsible for the rising cost of medicine. Ask yourself why medicine in which there is little government regulation is cheaper and easier to access: Lasik surgery, and veterinary medicine for example. WeStandFirm.Org has collected a wealth of information about the damage that government regulation in medicine has caused.

A person that looks on another’s wealth as a means to pay for any aspect of their own life is a moral thief and should be denounced as such. To accept that idea would mean that every person that makes less money than you would have a right to YOUR money to pay for their medicine. To paraphrase Thomas Jefferson, “Let not the government become a legalized form of thievery.”

Debbie (4/7/08)

It's so hard to know where to spend the American dollars. With the economy going down and inflation happening at an enormous rate I am afraid we are all in a major bind.

Michael Brown (4/1/08)

My politics are conservative, except when it comes to medicine. Everyone should die equally and no one should live longer because of their money. No one should die of a serious disease without adequate warning, so one can seek treatment. Society needs FREE HEALTH SCREENINGS FOR ALL AGES, probably through the county health departments.

I am against any form of Federal health care, except for laws necessary to return health care to the patient. Perhaps we need to return to the socialize medicine of the past with some updated version of county operated hospitals and old folks homes.

Mark O'Rourke (3/30/08)

I commend Congressman Inglis for the time and energy he has devoted to his Health Care Tour since February. The family in today’s (3-30-08) newspaper article is a good example of how unaffordable health insurance and health care are becoming for the middle class. It is also true that the status quo of employer-based health insurance and third party payment for most health care has made “accessible, affordable and quality health care” harder to obtain for an increasing number of Americans, one in seven of whom lack health coverage at all.

The American Medical Association health system reform proposal includes 1) helping people buy health insurance through tax credits or vouchers, 2) individual choice of health insurance, and 3) fair rule to regulate health insurance markets and protect high-risk patients (www.VoiceForTheUninsured.org). I encourage everyone to learn more and to encourage our state and federal legislators to make health care reform a priority.

Keith Stafford (3/18/08)

We have created a health care system in this country that absolutely nobody can afford. Several things have to be done to reduce the cost of providing this healthcare.

1) Have to make all patients more conscious and responsible for the cost of health care The amount may have to vary depending on income, but everyone has to have a stake. If it is free people will want more of it. 2) You have to stop regulating the health care industry to death. You cannot mandate things like mental health benefits and then expect insurance premiums to decline. Huge amount of resources are being spent to keep the regulators happy. Regulation also eliminates creativity in finding solutions.

3) You have to stop suing doctors, etc as an industry. The cost of defensive medicine is outrageous. 4) You have to encourage people to use primary care physicians, which provide far more cost effective care than specialists, but under the current system the primary care physicians are going away.

More government control and financing will only make a very bad situation much worse.

Carroll Vaughn (3/11/08)

I recently found myself without insurance after our Cobra ran out. I have been rejected by Blue Cross and Aetna for any number of pre-existing conditions which are probably normal for most 54 year old man, even though my Doctor has written letters stating that none of my ailments require treatment. It appears that you must be perfectly healthy to get even the most expensive coverage. Is there any help or hope insight for those that are willing to pay for health coverage?

Millie Tatham (3/6/08)

My 35 year old husband suffered a severe brain injury in May, 2007. He is currently in a rehab facility in Florida, because adequate rehab services are not provided for low level brain injury patients in this state. He has made considerable improvements in the 5 months that he has been in FLorida, due to their intense therapy sessions and constant attention.

My insurance is now saying that he is only able to receive custodial care. I am sure that this is so they will now longer have to pay. They said this 5 months ago before we moved him to FL. I have rehab coverage and some skilled nursing coverage, but it seems the insurance company has a different definition of progress than we do. Each month I visit him I see improvements and his therapists feel that he is certainly a candidate for further progrogression. He cannot speak yet, but he will respond to simple commands and is obviously and noticeably cognitive. He will laugh at jokes and cry when he feels sad.

Our children (9 and 4) need their father. And we shouldn't have to write him off and shove him into a nursing home this early in his recovery.

The brain heals very slow and it can take 2 years or more. Insurance companies should not be able to decide and ditate the amount of therapy a patient receives, as long as improvement is being made.

Lily Vidrine (2/28/08)

I am a 62-year-old female who is one of the many people who has found herself without any kind of health insurance. I was recently widowed in 2006, and the health insurance that I had was terminated. I have applied to numerous major healthcare companies and was denied health coverage because of my slightly elevated blood sugar levels. I have since rectified this problem with restricting my carbohydrates. I am of normal weight (5'6", 130 lbs.) and have been this way all of my life. I am what you would consider a very health-conscience individual.

I am not asking to be given free health insurance. I am willing to pay. Blue Cross/Blue Shield, among many other companies, had high deductibles, and I was willing to pay the high deductibles. But I was rejected. The only alternative is the state program (South Carolina Health Insurance Pool), which would cost me about $950/month. This amount is outrageous. This must be health insurance for the wealthy!

Thank you for allowing me to voice my concerns.

Gwen Winter-Neighbors (2/22/08)

Health care is a big political football. Our special needs and unusual high demand for simple medications seem so great. I have 5 people on my block with all different needs. I have state retirement and medicare. Which I did not need until I had to purchase it. I am not on any medications except when simple things happen.

My friend has a construction business, unfortunate she is in that area. With only two company employees she ( can count on) does not qualify for group insurance. The new laws reflect that a small group of owners can combine and buy health coverage for less. How does this person meet these other small companies that need this?

there should be a contact for small business owners to be able to do this. My next door friends has so many medical needs. I see such a variety of needs in health. I pay my teacher SC retirement insurance, and also medicare. I can not sign up with any other company, if I do I still have to pay the SC Retirement as well. How great is that? It is a terrible experience to listen to the "barking" of those running for office. I like Mike! No one feels safe anymore with the way our Health and Medical history is going. I called Rite Aide, they charged $348 for a 16 oz of medicine to get fungus nails cured. The same medicine (generic) at Walgreens was only $106. Who's watching the store? No one. I had a $10 co-pay at either place. the new Rite Aide in Piedmont, SC will not get my small business. I know at the end; my insurance rates will go up with this type use. Why would one drug company do this? I told all my friends to shop around. Even if I have to pay only $10 co-pay up front; I will pay later with increased costs down the way. People that are illegally in the USA have no business taking our health care system for FREE.

Free loaders are not desirable in any society. I pay my health care for myself and spouse out of my teacher retirement funds. I also have police officer's retirement funds, but only for a few years. I am sure glad I worked 3 jobs most of my life so I am a burden on society. Not so for others. I won one of 30 selected to attend "Every Woman" 5 month program for only $80 fee. I had to be chosen from over 60 applicants. All Americans should be able to attend the "LIFE CENTER: of health & Conditioning before they have a major illness. The qualification was 30 people between 30 and 55. they accepted me with my birthday near the 70 mark. I have no medical problems, and good DNA history. Others are not so lucky. thank you for all you do. I will serve your program if you need a healthy senior.

Carolyn J. Turner-Cox (2/19/08)

I pay $887 per month so my husband and son are covered by health insurance through my employer. I make $14.00 an hour. Our copay presently is $20 for an office visit. Our drug copays are on tier basis with generics being $8.00 and tier 3 going up to $50.00. My husband is diabetic and had a heart attack two years ago. The company he works with has a very poor insurance program, so I continue to have him on my insurance. My son and I only go to the doctor when absolutely necessary. My husband frequently has to split medication in half because we cannot afford it. I work full time and fully expect the time to come when I have to take a second job just to afford to keep my family insured. This is a sad state of affairs, but at least I do have a job and have insurance.

I have supported your campaigns in the past even though I am a Democrat. You actually know the physicians with whom I work. They will tell you insurance companies tell us what we can prescribe, wha t tests must be done and how much they will pay for any service. The physician and patient have less control over their treatment then when I began working there 18 1/2 years ago. Insurance companies seem to provide less and take more.

Kristen Fleig (2/15/08)

Our family has health insurance, but we can't afford to get sick. Despite paying over $5000 per year for our insurance, the out-of-pocket expenses are so high, we can't afford to go for treatment. Every year, our premiums go up, our out-of-pocket expenses and prescription costs go up and our coverage goes down. Our son needs to have his adenoids out and there is no way we can afford the out-of-pocket expenses. We make way too much money for medicaid but don't make enough to be able to pay for treatment on our own. We are stuck!

I am convinced insurance companies spend millions of dollars each year to come up with ways to keep from having to pay anything out. After all, they are for profit organizations. And right behind them, are the drug companies. We can't get a break!

Viola Kueber Clemis (2/15/08)

Medicare is cheap compared with our supplements. It's the supplements which make a lot of money and they pay so very little toward our medical bills. We should pay the supplement payments to Medicare and have ONLY Medicare paying for our needs.

I presume the pharmaceutical companies like this the way it is now as they are making an enormous amount of money (profit). I also presume they have many lobbyists working for them.

Robert White (2/14/08)

I have health insurance and I pay over $800 a month in premiums. I have seen my doctor only once in the past year (I paid). Not that I do not need to (I am hypertensive, have high cholesterol, and two knees with torn or missing cartilage). I cannot afford to! I have to pay the insurance company. Doctor's visits are not covered.

Read Consumer's Reports article on health care. They do the job that politicians are supposed to...without the sound bites. I am paying about $10,000 a year for health insurance and I cannot get health care. I am not obese I do not smoke and I generally ride my bike to work. Think about it and please work for ALL the people.

Denise Tebedo (2/10/08)

As a breast cancer survivor of 23 years and a person who has experienced being uninsured for a significant period of time, I have seen both the positive effects of excellent care that occurred for me in the mid 80's and the devastation of the current health care system.

I have seen doctor's loose control over a patient's health as the insurance companies change the criteria for diagnosis, testing and treatment. If I had been diagnosed with breast cancer in today's health care system I would have died long ago. Reform begins with the basic respect for each individual as a whole person, not just a blood test with a variable result.

Bill Allen (2/5/08)

If I'm spending someone else's money, I'll spend freely." Oh, so true! Which is the key to the solution. First, the law should be changed, so that only life threating injury or illness has to be treated by ERs. Ilegals should have to pay for any and all medical services they receive. I'm on medicare, but deductibles and monthly premiums should be raised.

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