Several Current Email, Telephone Scams Promise Advanced Refunds, Rebates
WASHINGTON, DC – Congressman Robin Hayes (NC-08) today advised taxpayers to beware of several scams currently targeting consumers anticipating standard refunds or one-time rebates under the economic stimulus plan. The Internal Revenue Service (IRS) has issued a warning to consumers to be on the look-out for email and telephone scams that use the IRS name and claim to provide quicker returns. In actuality, the scam is seeking the victim’s personal and financial information to commit identity theft.
“There are con-men looking to exploit taxpayers – especially seniors – by posing as the IRS and requesting sensitive financial information,” said Hayes. “They promise early refunds or claim they need additional information in order to process their claims. The bottom line is that the IRS does not send email to taxpayers and their representatives don’t call to ‘verify’ bank account numbers. Residents in the 8th District who believe they have been targeted by a scam are encouraged to contact my office or the IRS directly, especially if they suspect identity theft has already occurred.”
Hayes introduced a bill to protect seniors from telemarketing fraud called Seniors Taking On Phony Marketers Act (STOPM). This bill amends the federal criminal code to increase from 10 to 15 years the additional term of imprisonment for telemarketing fraud aimed at individuals over the age of 55. STOPM would authorize appropriations for: (1) 50 new postal inspectors to investigate telemarketing fraud; (2) 30 new assistant U.S. attorneys to prosecute telemarketing fraud cases; and (3) public awareness and prevention initiatives to educate senior citizens about telemarketing fraud.
The IRS hotline is 1-800-366-4484. Representatives in Congressman Hayes office can be reached in the Concord office at (704) 786-1612 or in the Rockingham office at (910) 997-2070.
The most recent scams the IRS is warning taxpayers to be aware of are described below:
Rebate Phone Call
At least one scheme using the word “rebate” as part of the lure has been identified. In that scam, consumers receive a phone call from someone identifying himself as an IRS employee. The caller tells the targeted victim that he is eligible for a sizable rebate for filing his taxes early. The caller then states that he needs the target’s bank account information for the direct deposit of the rebate. If the target refuses, he is told that he cannot receive the rebate.
This phone call is a scam. No legislation has yet been enacted that would allow the IRS to provide advance payments to taxpayers or that determines the details of those payments. Moreover, the IRS does not force taxpayers to use direct deposit. Those who opt for direct deposit do so by completing the appropriate section of their tax return, with bank routing and account information, when they file; the IRS does not gather the information by telephone.
Refund e-Mail
The IRS has seen several variations of a refund-related bogus e-mail which falsely claims to come from the IRS, tells the recipient that he or she is eligible for a tax refund for a specific amount, and instructs the recipient to click on a link in the e-mail to access a refund claim form. The form asks the recipient to enter personal information that the scamsters can then use to access the e-mail recipient’s bank or credit card account.
In a new wrinkle, the current version of the refund scam includes two paragraphs that appear to be directed toward tax-exempt organizations that distribute funds to other organizations or individuals. The e-mail contains the name and supposed signature of the Director of the IRS’s Exempt Organizations business division.
This e-mail is a phony. The IRS does not send unsolicited e-mail about tax account matters to individual, business, tax-exempt or other taxpayers. Filing a tax return is the only way to apply for a tax refund; there is no separate application form.
Audit e-Mail
Another new scam brought to IRS attention contains features not seen before by the IRS. Using a technique calculated to get almost anyone’s attention, the e-mail notifies the recipient that his or her tax return will be audited. This is the first scam of which the IRS is aware that uses this to get the victim to respond.
Unusual for a scam e-mail, it may contain a salutation in the body addressed to the specific recipient by name. Most scam e-mails seen by the IRS are sent using the same technique used by spammers, in which hundreds of thousands of messages are sent to potential victims based on Internet address. Because of the volume, the typical scam e-mail is not personalized.
This e-mail instructs the recipient to click on links to complete forms with personal and account information, which the scammers will use to commit identity theft. This e-mail is a phony. The IRS does not send unsolicited, tax-account related e-mails to taxpayers.
Changes to Tax Law e-Mail
This bogus e-mail is addressed to businesses, accountants and “Treasury” managers. It instructs them to download information on tax law changes by clicking on a series of links to publications on businesses, estate taxes, excise taxes, exempt organizations and IRAs and other retirement plans. The IRS believes that clicking on a link downloads malware onto the recipient’s computer. Malware is malicious code that can take over the victim’s computer hard drive, giving someone remote access to the computer, or it could look for passwords and other information and send them to the scamster. There are other types of malware, as well. The urls contained in the link are not legitimate IRS Web addresses.
Paper Check Phone Call
In a current telephone scam, a caller claims to be an IRS employee who is calling because the IRS sent a check to the individual being called. The caller states that because the check has not been cashed, the IRS wants to verify the individual’s bank account number. The caller may have a foreign accent.
In reality, the IRS leaves it entirely up to the individual to choose to cash or not cash a paper check. The IRS has no business need to know, and does not ask for, bank account or similar information, except when taxpayers indicate on their tax return that they are opting for the direct electronic deposit of their refund. In that case, however, it is the individual’s responsibility to provide the IRS with the correct bank routing and account numbers on the tax return; the IRS does not contact taxpayers to verify the information.
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