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Veterans' Casework

In addition to the casework information below, please feel free to visit my Veterans' Issue page for more background on issues and programs of importance to veterans.

How do I contact the VA for general information?
You may call the VA’s general number (1-800-827-1000) or visit the VA's website (http://www.va.gov) for information regarding the following issues (click each issue for more information):
- Burial

- CHAMPVA

- Death Pension

- DIC (Dependency Indemnity Compensation)

- Finding VA Facilities
- Disability Compensation (scroll down for fact sheets)
- Disability Pension (scroll down for fact sheets)
- Education
- Home Loan Guaranty
- Life Insurance
- Medical Care
- Vocational Rehabilitation and Employment

How can I get my VA claim of appeal processed faster?

The VA currently has many claims pending for various types of benefits. Because of that, many veterans feel that their case might be overlooked or handled improperly. I am always glad to help in these situations. At my request, the VA will "flag" a particular case and keep me updated throughout the process. However, it is important to know that I cannot act as the "representative" on a person's VA claim. You may still want an attorney or veterans representative to help you with this. My actions will not affect the work done by the person you select as your representative. If you would like my help with a claim or appeal, please print out this Privacy Authorization Form and fax or mail it to either of my District Offices.

How can I get a copy of my military records?
Most military records are stored at the National Personnel Records Center in St. Louis, Missouri. This is also an area where a Congressional office can really help. If you are trying to get records from your military service, or that of a family member, feel free to contact my office. I will need your written permission to help with this issue. To make that easier, you can print out this Privacy Authorization Form, and fax or mail it to either of my District Offices.

What is the telephone number for Montgomery GI Bill information?
(888) 442-4551. You can also find information about GI Bill beneifts online at http://www.gibill.va.gov/.

How do I find out information about my VA Health Care Benefits?
You can call the VA at 1-877-222-8387. The VA has also developed a My HealtheVet portal for online and personalized veteran health benefit information and online VA Prescription refills.
Visit the My HealtheVet portal.
Where can I find comprehensive information about all VA benefits?
Each year the VA publishes a booklet outlining the variety of federal benefits available to veterans and their dependents. This information is available online through the VA's website.

How do I find out about Income Verification and Means Testing?
1-800-929-8387.

What is the number for the Mammography Helpline?
1-888-492-7844.

How do I contact the VA regarding Gulf War, Agent Orange, Project Shad/ Mustard Agents and Lewisite and Ionizing?
1-800-749-8387

Whom do I contact for markers and headstones?
1-800-697-6947

How do I apply for medical and prescription benefits with the VA?
In addition to applying online through the VA's website, you can apply by contacting your nearest VA Medical Center or Clinic. You will need a copy of your DD-214 in order to apply.

How do I file an appeal with the VA?
You can file with your regional VA office or contact your local county VA representative to help you complete the correct form. Please contact my district offices should you have any questions or concerns about this process.

How do I obtain a Presidential Memorial Certificate?
A Presidential Memorial Certificate (PMC) is an engraved paper certificate, signed by the current President, to honor the memory of honorably discharged deceased veterans. You can find more information about PMCs online at the VA website.

How can I get the medals I was awarded during my service but never received?
Military medals are also an issue handled primarily through the National Personnel Records Center in St. Louis.
In most cases, it is faster to get medals if you work through a congressional office. If you are owed medals from your service, just fill out this Privacy Authorization Form and fax or mail it to one of my District Offices. Once I receive this information from you, I will be back in touch with you regarding any other paperwork that might be required to send the request to the proper officials.

A relative who served our nation in the military recently passed. How do I find out information about obtaining military honors at his/her funeral?
Visit the Department of Defense's Military Funeral Honors Homepage.

Important forms for VA Casework:
Privacy Authorization Form
HIPAA Release Form for TRICARE Requests