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Help with a Federal Agency

If you have a problem involving a federal agency, my staff and I are always willing to assist you. While we cannot direct an agency to decide a matter in your favor, we can assist in bringing it to the attention of the proper officials and ensure that your case receives full consideration.

Onondaga and Cayuga County residents needing assistance with a federal agency are asked to call the Syracuse District Office at 315-423-5657.

Monroe and Wayne County residents needing assistance with a federal agency are asked to call the Palmyra District Office at 315-597-6138 or toll-free at 1-877-230-7532.

NOTE: The Federal Privacy Act requires written authorization from you allowing me to make inquiries on your behalf. In addition, more information may be required, so please have all the relevant documentation readily available. This form may be printed out, completed and signed.

Here are a few examples of problems we can help with as well as links to some helpful information: