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Help with a Federal Agency

If you have a problem involving a federal agency, my staff and I are always willing to assist you. While we cannot direct an agency to decide a matter in your favor, we can assist in bringing it to the attention of the proper officials and ensure that your case receives full consideration.

NOTE: The Federal Privacy Act requires written authorization from you allowing me to make inquiries on your behalf. In addition, more information may be required, so please have all the relevant documentation readily available. This form may be printed out, completed and signed.

Here are a few examples of issues we can help with as well as links to some helpful information:

Agencies and Issue Areas

  • Veterans
    Problems with veterans benefits, eligibility determinations, VA health care and replacements of medals earned
  • Social Security
    Social Security benefits and eligibility, missing checks and disability claims
  • Medicare
    Eligibility questions, benefit explanations and how to file Medicare claims
  • Passports
    Where to obtain a passport and what is needed to apply, as well as foreign travel warnings from the State Department
  • Military and Federal Employment
    How to get copies of military records, correction of records and assistance with retirees' health care; How to find jobs with the federal government
  • Internal Revenue Service
    Assistance with the Earned Income Tax Credit and assistance with resolving disputes with the IRS

Process: Who To Contact and What You Need

In order to open a case on your behalf, I need a signed letter or privacy release form from you, giving permission to look into your case.

Download the Adobe Version of the privacy release form or send a letter to the Lincoln office (address below) that includes the following information:

Full Name
Address
Daytime Telephone
Number
Evening Telephone Number
Date of Birth
Social Security Number
VA Claim Number (if applicable)
Alien Resident Number (if applicable)
Complete description of the problem or question
A sentence asking Representative Jeff Fortenberry to assist you with your concern

Constituent Services Coordinator
301 South 13th Street, Suite 100
Lincoln, NE 68508

In order for me to help you, you must be a resident of the First Congressional District. If you are not a resident of the First District, please contact your representative in Congress, and he or she will be able to assist you.

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