Constituent Services

Introduction | Casework Determination | Frequently Asked Questions |
Federal Agency Webpages | Open a Case

Step 1 -- Introduction to Casework
How Can I Help You?

Providing assistance to my constituents is one of my most important duties as your representative in Congress, and I am always happy to provide you with casework service. Typical requests for casework involve lost documents or a federal agency dragging its feet in getting you the help you need.

Before contacting me for aid, it is important that you first try to work with the federal agency you are having trouble with. These agencies are helpful and responsive, and most issues can be solved by contacting them in writing. However, if you find that contacting them does not yield results, I would be happy to advocate on your behalf.

To determine whether I can help you with your situation or if you need to find assistance elsewhere, please go to the next page, "Casework Determination."

As always, if you have any additional questions, please do not hesitate to contact my office.

Sincerely,

Eliot L. Engel
Member of Congress