Student Aid on the Web

Student Aid on the Web - Contact Us

Start Here Go Further - Federal Student Aid for Students, Parents and Counselors

If you attend...

My FSA - Your personalized FSA Students Portal

National Student Loan Data System (NSLDS)

General questions: Use this link to e-mail us if you have questions about student aid in general (or about your own student aid situation, including your student loans), or questions/comments about any Student Aid on the Web content.

Technical questions: Use this link to e-mail us if you have technical questions about our Web site (such as something not working properly, like a link).

Federal Student Aid Information Center (FSAIC)

Call our toll free numbers:

Federal Student Aid Information Center (FSAIC) . . . . . . . . 1-800-4-FED-AID (1-800-433-3243)
TTY users (for the hearing-impaired) can call . . . . . . . . . . . 1-800-730-8913
Callers in locations without access to 800 numbers may call 1-319-337-5665 (this is not a toll free number)

The FSAIC staff can answer your student aid questions and can give you all the help you need—FREE—including:

• information about federal student aid programs;
• help completing the FAFSA;
• help in making corrections to your Student Aid Report (SAR)—the document that contains your application results;
• information about the process of determining financial need and awarding aid; and
• information about your federal student loans.

You can use the FREE FSAIC’s automated response system to find out if your FAFSA application has been processed and to request a copy of your Student Aid Report (SAR).

ED Toll-Free Numbers & Hotlines: This link provides phone numbers so you can call us about federal student aid issues; fraud, waste, and abuse of federal student aid; educational research; and other topics.

Guide to U.S. Department of Education Programs: If you need information about other programs the Department administers, use this link. You can find out the name, telephone number, and e-mail and Web addresses for various Department office contacts.

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