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< Gold Mouse Intro     |     Table of Contents     |     Gold House Members >

Congress Online Gold Mouse Awards
Senate Member Offices

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Senator Tom Carper (D-DE)
Senator Patrick Leahy (D-VT)
Senator Harry Reid (D-NV)

Senator Tom Carper (D-DE) (carper.senate.gov)

Senator Tom Carper has created a Web site geared more towards constituents than were most congressional sites we evaluated. Almost all of the information on the site, even the press releases, is thoughtfully written for the citizens of Delaware. The site's emphasis on constituents makes Senator Carper seem like an active, dynamic, and accessible Senator who not only cares about his work in Congress, but about the people he represents. How did he do it? Senator Carper's site is a one-stop virtual congressional office that targets the following features to constituents:

  • A map of Delaware breaks down local news and resources by county, which gives constituents easy access to information relevant to where they live;
  • The site highlights Delawareans by posting constituent photo galleries and congratulating constituents on their accomplishments;
  • A monthly spotlight on Delaware focuses on local issues;
  • Headlines of press releases have a Delaware angle;
  • Thorough constituent services and issue information allow citizens to self-serve their needs.

Senator Patrick Leahy (D-VT) (leahy.senate.gov)

Senator Pat Leahy knows what online audiences want and how to provide it: targeted information adapted for the Web. The information on his Web site is so extensive that it surpasses congressional standards, yet it does not overwhelm its visitors. As one of our evaluators stated, the "deep information [on Senator Leahy's site pulls you in, since each page seems more interesting and more informative than the last." Additionally, the site is understandable to all users. On his site, Senator Leahy provides:

  • Summaries of his key legislative priorities, as well as links to additional information and related Web sites for people who want to learn more;
  • Extremely detailed information about getting assistance and doing business in Vermont, broken down into easy to read pieces using headings, short paragraphs, and bullets;
  • News releases and statements that use descriptive links to enable visitors to quickly browse the headlines for topics that interest them. Press releases organized by date and topic are also provided.

Senator Harry Reid (D-NV) (reid.senate.gov)

If you want to learn how to create an exciting two-way dialogue between citizens and your Member, look no further than Senator Harry Reid's Web site. Senator Reid has created a very clearly written, interactive Web site that builds strong online relationships with his constituents. To accomplish this, the Web site includes:

  • A section titled "Get Involved," in which Senator Reid encourages constituents to tell him their personal stories, addresses frequently asked questions, and provides assistance for their problems with federal agencies;
  • 20 different e-mail newsletters, providing targeted information by issue and by audience group, that keeps subscribers informed on a regular basis;
  • an online poll that allows citizens to voice their opinions on current topics; and
  • a customized Web-based form that solicits user feedback about the Web site.


< Gold Mouse Intro     |     Table of Contents     |     Gold House Members >


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Updated on August 16, 2004