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Constituent Services
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Casework or Assistance with Federal Agencies
Constituents may require help when they have a concern involving a federal agency.
My St. Louis office can act as a liaison between you and the federal agency.
Under the provisions of the Privacy Act of 1974, a federal agency cannot release information concerning an individual unless that person has given his or her expressed or written permission. For your convenience, you may write a letter or download my Privacy Act form here [privacy act form link]. Please include the following information:
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Your name, mailing address, phone number; |
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Your Social Security number; |
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A brief but clear description of the problem, including a list of the steps you have already taken to resolve it ("bullet" format preferred; two-page maximum recommended) |
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Copies of supporting documents from the federal agency; and |
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Other relevant information. |
The Privacy Act of 1974 requires Members of Congress and their staff to have written authorization before they can obtain information about an individual's case. If you have a case in the courts, the law does not allow me to intervene in legal cases.
Feel free to check out these links for more information on the following agencies.
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