Casework with Federal Agencies

If you are experiencing a problem with a federal agency, please write to my New York offices outlining the problem and requesting that I look into the matter for you. Casework is not processed through my Washington office. All pertinent information and claim numbers should be included in that correspondence, such as your Social Security Number, VA claim number and/or taxpayer identification number (Social Security number, if individual) for Internal Revenue Service problem, etc.

The Privacy Act of 1974 requires that Members of Congress and their staff have written authorization before they can obtain information about an individual's case. Thus, your letter should include a clear request.

Please also be sure to include your address, home phone number and daytime phone number (if different than home) so that my staff can obtain additional information from you if necessary. Copies of any documents or correspondence that you may have from the agency involved may also be helpful.