Assistance with Federal Agencies (Casework)
If you're having a problem with a federal agency please let me know. My staff has helped thousands of constituents who have questions or need help with federal agencies. If you can't get an answer from a federal agency in a reasonable time, we might be able to help resolve a problem or get you the information you need. Here's some information that might be of help for the most common questions we are asked. If you don’t find an answer to your question here please contact my Abilene, Big Spring or Lubbock District Offices.
Veterans
Problems with veterans’ benefits, eligibility determinations, VA home loans, and replacements of medals earned.
Social Security
Social Security benefits and eligibility or missing checks are things we help with often.
Immigration
We help with naturalization applications, immigrant petitions for relatives and adjustment of status applications that are delayed or lost.
Housing
Problems with housing vouchers, federal loan programs and HUD.
Passports
Getting passports in an emergency, lost passports and overseas travel restrictions.
Privacy Release Form
When requesting information from Randy Neugebauer’s office it is sometimes necessary to provide a privacy release form to give us access to retrieve your information.
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