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Have Questions? Need Assistance? We're Here to Help!
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Contact BWC’s toll-free customer assistance line 7:30 a.m. to 5:30 p.m. EST
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Phone Number:
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1-800-OHIOBWC (1-800-644-6292)
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TTY Number:
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1-800-BWC-4-TDD (1-800-292-4833)
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Fax Number:
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1-877-520-OHIO (6446)
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Mailing Address:
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BWC 30 W. Spring St. Columbus, Ohio 43215-2256
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E-mail:
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Send us a message
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BWC’s Automatic
office locator can provide you with the office address, phone and
fax numbers of the local customer service office nearest you. These offices
handle lost-time
claims. If you have a medical-only
claim call the toll-free customer assistance number above.
If you are having trouble with your online Dolphin
account, call the toll-free number above and press 0 for assistance.
Do you suspect fraud? If so, you can report it to BWC online. Simply
click here to fill out the Fraud Allegation
Form.
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If you have concerns about your claim or policy and have been unable to resolve
them through BWC or IC, contact the Office of the Ombudsperson.
Phone Number: 1-800-335-0996 (toll-free, nationwide)
Fax: (614) 644-1998
E-mail: Ombudsperson
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