Casework
(Assistance with Federal Agencies)

• Please consult Congressman Kirk's immigration brochure (322kb, PDF) for important information and tips. The brochure is available in English and Spanish.
• Please consult the Forms, Fees, and Fingerprints page of the Bureau of Citizenship and Immigration Services website to find most of what you'll need to apply to for immigration-related service, benefit, or permit.
  http://www.immigration.gov/graphics/formsfee/index.htm
• The Bureau of Consular Affairs can assist constituents with a number of travel, passport, and visa related issues. Please visit the Bureau of Consular Affairs website for more information. http://travel.state.gov/
• For passport assistance, the Chicago Passport Agency is open by appointment only. The automated appointment system permits customers to schedule appointments from any touch tone phone. Only customers who are traveling within three weeks are allowed to schedule an appointment. Those traveling in more than three weeks must apply for passports through the local passport acceptance facility. Instructions for scheduling an appointment are in English and Spanish. Schedule an appointment with the Chicago Passport Agency by calling 312-341-6020, 24 hours a day. Consult the Chicago Passport Agency for more information. http://travel.state.gov/passport/ppt_cg.html.
• Various post offices also accept passport applications. Please click here to locate the post office that processes passports nearest to you. http://iafdb.travel.state.gov/
• Constituents may contact my district office with a variety of immigration issues including assistance with the immigrant visa petition process and families adopting a child born abroad. U.S. citizens and residents who have difficulty obtaining a passport or other needed travel documents, and those experiencing problems traveling abroad may also contact my district office for assistance.

Please fill out the Privacy Authorization Release (69kb, PDF) form to open an Immigration, Citizenship, Visa, or Passport/Travel case with my district office.

If you have an Immigration, Citizenship, Visa, or Passport/Travel related emergency, please call my District Office directly at 847-940-0202.

Veterans

• Veterans may contact the Department of Veterans Affairs (VA) regarding eligibility for benefits, disability claims, hospitalization issues and appeals of VA decisions. The VA can be contacted directly at (800) 827-1000 or via the web at http://www.va.gov
• My staff can assist veterans with applications for medical records, service records, and investigation of their claims for benefits, including disability. Veterans in the Tenth District can also receive assistance from these two veteran serving organizations:

Please fill out the Privacy Authorization Release (69kb, PDF) form to open a case regarding Veterans issues with my district office.

If your Veteran related issue is an emergency, please call my District Office at 847-662-0101 or 847-940-0202 for assistance.

Housing

• For inquiries regarding housing, including first time homeowners and Community Development Block Grants (CDBG), please contact Department of Housing and Urban Development (HUD) http://www.hud.gov  
• Listings for county housing authorities in the Tenth District are as follows:

Please fill out the Privacy Authorization Release (69kb, PDF) form to open a case regarding Housing issues with my district office.

If you have a Housing related emergency, please call my District Office directly at 847-940-0202 for assistance.

Military Personnel

• Active military personnel must first seek to rectify problems through proper chain of command in the appropriate branch of the Armed Services. The Department of Defense website provides active military personnel and their families with a list of resources available to address a wide variety of concerns. Please visit the Department of Defense website at http://www.defenselink.mil and click the Military Services link.

Please fill out the Privacy Authorization Release (69kb, PDF) form to open a case regarding Military Personnel issues with my district office.

If you have a Military Personnel related emergency, please call my District Office directly at 847-940-0202 for assistance.

Postal Service (USPS)

• For customer service inquires and to expedite any service related issues, contact the United States Postal Service at 1-800-275-8777 or http://www.usps.com
• Although the USPS has been an independent agency since 1970, please contact my office if you are experiencing persistent problems with mail delivery. Please send my staff a letter of complaint with a detailed description of your problem and your address including zip code.

Fill out the Privacy Authorization Release (69kb, PDF) form to open a case regarding Postal issues with my district office.

If you have a Postal Service related emergency, please call my district office directly at 847-940-0202 for assistance.

Student Loans

• Answers to Frequently Asked Questions (FAQ's) about federal student loans and federal student loan applications are available online. Click here for more information. http://studentaid.ed.gov/PORTALSWebApp/students/english/index.jsp
• My staff can work directly with constituents to investigate the status of federal student loans during the application and repayment process.
• Please fill out the Privacy Authorization Release (69kb, PDF) form to open a case regarding Student Loan issues with my district office.

If you have a Student Loan related emergency, please call my District Office directly at 847-940-0202 for assistance.
 

Internal Revenue Service

• The Internal Revenue Service can provide constituents with information, publications, and tax payer assistance for personal, business, retirement, and non-profit related tax questions. Please visit the IRS at http://www.irs.gov
• Constituents may seek assistance from my staff about federal income tax documents for personal or business income. The District Office staff also assists people by expediting a response when problems arise regarding tax returns, delayed, lost or stolen refund checks, or exercising the right to appeal a tax decision by the IRS. The staff works to clarify misunderstandings between the agency and the taxpayer to ensure that the taxpayer's position is properly considered.

Please fill out the Privacy Authorization Release (69kb, PDF) form to open a case regarding Federal Prison issues with my district office.

If you have an IRS related emergency, please call my district office directly at 847-940-0202 for assistance.

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