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Constituent Services

As your representative here in Congress, I feel that one of my responsibilities is to make sure that you benefit from all of the resources available to our nation’s citizens.

We have all complained that government does not work--there are times when it doesn’t--but there are also times when it works remarkably well. That usually occurs when we know how to use it properly. I have selected my staff to ensure that you are efficiently guided through, the sometimes, cumbersome government processes and get those services to which you are entitled.

I have asked my staff to prepare a few guidelines to help you maximize the resources of the federal government through the use of my office. In most cases, where we are requested to intervene, a Privacy Act form is required. It gives our office the permission to look at the records of your particular case. This form includes your name, address, telephone number and Social number. We also ask you to put a brief synopsis of your problem in writing and identify your specific request from our office. The following are areas in which my office can offer assistance.

Housing & Urban Development--- My office can assist in questions concerning Voucher Programs, Section 8 Certificates status, mortgage loans and other HUD housing assistance programs can be directed to my Constituent Liaison to the Department of Housing and Urban Development.

Social Security---My office can assist with questions concerning claims for Social Security Retirement, Social Security Disability Income, Supplemental Security Income, and Medicare through the Social Security Administration.

Veterans Affairs--- My Constituent Liaison to the Veteran’s Administration can help with questions concerning claims for VA pensions, disability benefits, the VA Hospital, VA mortgage loans, and college benefits can be directed to Request for military medals and military records can also be submitted through my office.

Immigration & Naturalization---My office can assist with petitions for immigrant/non-immigrant visas, U.S. citizenship, international adoptions, visitor exchange/AuPair programs and overseas ravel information through the U.S. Citizenship and Immigration Services.

Internal Revenue Service---Tax forms and general information regarding IRS policies and procedures can be obtained through the Internal Revenue Service.

Federal Workers Compensation---Questions concerning the status of claims, scheduled awards or appeals made by current or former federal employees may directed to my office.

Passports---My office can help constituents with passport applications, passport renewals, replacement of lost or stolen passports and amendments to passports. My office can also help expedite the passport process in emergency situations.

Transportation Department Kicks off Campaign to hire baggage screeners
The Transportation Department kicked off its campaign to hire thousands of baggage screeners over the weekend by asking potential candidates to register with the department. Everyone who signs up with DOT will be sent a formal job application when they are ready, which should be by the end of the year.

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