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Resources for Constituents
- Citizenship and Immigration Services — "How Do I ...?": Answers to questions, such as "How do I get a work permit?" and "How do I bring an orphan to the U.S. to live?"
- Consumer.gov: One-stop access to consumer information and assistance from the federal government, coordinated by the Federal Trade Commission (FTC). Covers product recalls, fraudulent practices, and buying tips.
- Federal Consumer Information Center pamphlets on federal programs: Covering such topics as government surplus property, veterans' benefits, Medicare, and Social Security (from GSA's Consumer Information Center website).
- FirstGov.gov: FirstGov.gov is the official U.S. gateway to all government information. Available in Spanish.
- Medicare Consumer Information: Frequently requested consumer information on Medicare from the Centers for Medicare and Medicaid Services (CMS), formerly Health Care Finance Administration (HCFA). For local phone contact information, see CMS's Helpful Contacts page.
- Social Security Administration (SSA): Frequently Asked Questions: From the Social Security Administration's website, which also offers Social Security Benefit Information Publications in full text and Top 10 Most Requested Services.
- State Department Travel Advisories: Travel Warnings and Consular Information Sheets (from the U.S. Department of State Bureau of Consular Affairs website).
- Student Guide: The Student Guide is the most comprehensive resource on student financial aid from the U.S. Department of Education. Grants, loans, and work-study are the three major forms of student financial aid available through the Department's Student Financial Assistance office. Updated each award year, The Student Guide tells you about the programs and how to apply for them. Available in Spanish.
- Tax Information for Individuals: Where to file, local phone numbers for assistance, and answers to frequently asked questions from the Internal Revenue Service (IRS) website. The IRS website also provides copies of tax forms.
- USAJOBS and America's Job Bank: "USAJOBS" is the federal government's official website for federal jobs and employment information (from the U.S. Office of Personnel Management). "America's Job Bank" is a partnership between the Labor Department and state-operated Employment Services offices to nationally publicize job openings. Most openings are in the private sector.
- Veterans Affairs (VA) Information: on veterans' benefits and related issues. Fact Sheets, Programs & Issues links to summaries that contain statistics, histories, and descriptions of programs on a variety of topics, including state summary fact sheets. Federal Benefits for Veterans and Dependents, the handbook on veterans' benefits programs, is available in PDF format. Available in Spanish.
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Washington, DC Office 431 Cannon HOB Washington, DC 20515 Phone: 202-225-3306 Fax: 202-226-0347
Erie County Office
Larkin at Exchange 726 Exchange Street Suite 601 Buffalo, NY 14210 Phone: 716-852-3501 Fax: 716-852-3929
Chautauqua County Office Fenton Building 2 East Second Street Suite 300 Jamestown, NY 14701 Phone: 716-484-0729 Fax: 716-484-1049
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