Casework - Help with Federal Agencies
My district office in Memphis provides casework assistance to residents across the 9th Congressional District. Providing constituent services is the district office's primary responsibility and one of my top priorities.
There are six full-time caseworkers in my district office who are dedicated to helping people resolve problems with federal agencies. After your initial contact with my office, a caseworker will obtain the information requested or act as your liaison with the appropriate government agency. My office will attempt to resolve communication problems, paperwork glitches or get your problem back on track with the appropriate agency. Typical problems involve issues surrounding, veteran's affairs, immigration, Social Security and passports. Whatever the situation, rest assured my staff and I will do everything in our power to get a response to your concern. Although I cannot guarantee a favorable outcome, we will do all we can to help you.
What Next?
Under the provisions of the Privacy Act of 1974, I must have formal authorization from you before seeking disclosure of your records. This law was enacted to protect individuals from unauthorized disclosure of personal information without their consent. If the information you need is more than an informational referral (i.e., a telephone number), please sign and return the privacy release form below to my Memphis office at 167 North Main Street, Suite 369, Memphis, TN 398103. You may also fax the form to 901-544-4329.
After receiving the privacy release form, a member of my staff will call to discuss the situation with you.
download the privacy release form
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