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How To Contact Social Security

Do You Need An Appointment?

It depends! There are lots of things you can do online (right now!) or through our 800 number. To help you decide, here's a list of all the services we offer online or through our 800 number. We also offer instructions for applying for common Social Security services.

Contact Information For

Contractors & Vendors
Employers
Freedom of Information Requests
Job seekers
Reporting fraud
Website problems

By Phone

Social Security has a toll-free number that operates from 7 a.m. to 7 p.m., Monday through Friday: 1-800-772-1213. If you have a touch-tone phone, recorded information and services are available 24 hours a day, including weekends and holidays. People who are deaf or hard of hearing may call our toll-free TTY number, 1-800-325-0778, between 7 a.m. and 7 p.m. on Monday through Friday. Please have your Social Security number handy when you call us.

How to Find a Local Office

If you have a problem or question, you should first try our 800 phone number. If you need to contact a local office, you can find your office by using our Social Security Office Locator or visiting one of our Regional Home Pages. Offices are closed on Federal Holidays.

By Mail

If you have a problem, you should first contact your local office or call our 800 number. Please include your Social Security number or claim number whenever you write to us.

If you still need additional help, you may write to the Office of Public Inquiries:

Social Security Administration
Office of Public Inquiries
Windsor Park Building
6401 Security Blvd.
Baltimore, MD 21235

 

Service Around the World

Social Security business also can be transacted in many foreign countries. Please see our list of contacts for services outside of the United States.

 

Send Your Questions/ Complaints/ Suggestions/ Compliments Online

Have a question?

Check our Frequently Asked Questions. If you can't find an answer to your question, you can ask your question directly by using our convenient "Ask a Question" form.

Have a complaint?

Although we try at all times to provide the highest quality service, we know that sometimes we fall short. Help us identify areas where we can improve, by expressing your concerns through our online complaint form.

Have a compliment?

If you had a positive experience during your contact with us, we want to know about it! Feel free to “pat us on the back” with our online compliment form.

Have a suggestion?

We’re always interested in learning how we can better serve you! Share your good ideas with us by filling out this convenient online suggestion form.

 

Information Quality Guidelines

In compliance with the Office of Management and Budget's government-wide information quality guidelines under section 515 of the Treasury and General Government Appropriations Act for Fiscal Year 2001, you can contact us about the quality of our information products.


 

Policy Comments

Please comment on developing Social Security policy!


 
 Link to FirstGov.gov: U.S. Government portal Privacy Policy | Website Policies & Other Important Information | Site Map
Last reviewed or modified Wednesday Jan 04, 2006
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