Consumer Protection Assistance Center

National "Do Not Call" Registry

The National Do Not Call Registry gives you a choice about whether to receive telemarketing calls at home. Most telemarketers should not call your number once it has been on the registry for 31 days. If they do, you can file a complaint at this Website. You can register your home or mobile phone for free. Your registration will be effective for five years.

Identity Theft  

This website is a one-stop national resource to learn about the crime of identity theft. It provides detailed information to help you protect yourself from identity theft, and the steps to take if it occurs. It is also a comprehensive reference center - for consumers, businesses, law enforcement, and the media - with access to specific laws, contact information, and resources from state and federal government agencies.

Free Annual Credit Report

A recent amendment to the federal Fair Credit Reporting Act requires each of the nationwide consumer reporting companies - Equifax, Experian, and TransUnion - to provide you with a free copy of your credit report, at your request, once every 12 months.

Online Fraud

Provides practical tips from the federal government and the technology industry to help you be on guard against Internet fraud, secure your computer, and protect your personal information.

SPAM MAIL

This website has information about the Federal Trade Commission's recent law enforcement actions against deceptive commercial email and spammers' responsibilities under the CAN-SPAM law. In the "For Consumers" section, you'll find tips on how to reduce the amount of spam email in your in-box.

Consumer Product Safety Commission

Provides updated recall information as well as forms to file a complaint about unsafe products.

West Virginia Attorney General

Information on filing a complaint, receiving local help as well as information on recent scams and advisories in West Virginia.

General Information for Consumers

Want information or file a complaint on an issue that is not listed above?  This site run by Federal Trade Commission (FTC) is an excellent resource for consumers.

Please do not hesitate to call our office if you have any questions or problems you want to bring to the Congressman's attention.