 Casework
My office is here to help if you are experiencing a problem with
a federal
agency. Please contact the staff
in one of my District Offices to
discuss your situation. The Privacy Act of 1974
requires that Members of Congress and their staff have written authorization
before they can obtain information about an individual's case. My office
will need you to print out and complete a Privacy
Act Release before we inquire about your claim. Also, copies of any
documents or correspondence
that you may have from the agency involved
may be helpful.
When I took office in 1999 I inherited 38 cases. Since that time I have
opened over 5,000 cases on behalf of Southwest Washington residents to
resolve problems they faced with the federal government. Out of completed
cases 99% were resolved either favorably or satisfactorily.
There is a story behind every case:
An elderly couple living in Olympia on a fixed income had major damage done to
their home by the Nisqually Earthquake. Their home was deemed unsafe. The couple
needed to have their heating system replaced, a chimney strap installed, and
cracks in the walls, ceiling and floors repaired. The total cost of making their
home livable was estimated at $12,000. FEMA provided the couple $3,000. I successfully
appealed FEMAs decision, and the couple received an additional $5,000 to fix
their heating system.
Please contact a caseworker in my district offices
to obtain
help with:
 |
EEOC/Labor Issues |
|
Federal Emergency Management Agency |
|
Housing |
|
Immigration and Naturalization Service |
|
Internal Revenue Service |
|
Medicare/Medicaid |
|
Military/Medals |
|
Passports |
|
Social Security |
|
Department of Veterans Affairs |
|
Other federal programs and agencies |
|
| |
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