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It is often possible for my staff to assist in resolving problems you may encounter with federal agencies. While I cannot compel an agency to act in your favor, I can inquire as to the status of your case and seek a resolution to your problem.

 

Areas in which I can provide support include:

  • Military and Veterans' Affairs
  • Social Security and Medicare
  • Passports and Immigration
  • Small Business Concerns
  • Internal Revenue Service
  • Housing
  • Student Loan Repayments
  • Federal Retirement Benefits

Things to keep in mind as you are making a request:

  • Do you live in the 26th Congressional District?

As a matter of Congressional courtesy, each Member of Congress only serves his or her own constituents and will refer those residing outside their Congressional District to the appropriate representative.

  • Does your case involve a federal agency?

For cases involving an agency that is not federal, you will need to contact the appropriate state, county, or local government official.

  • Does your inquiry involve a legal dispute?

The Separation of Powers as outlined in the U.S. Constitution restricts members of the legislative branch of the federal government from becoming involved in court cases and legal matters.

  • Are you requesting assistance on behalf of yourself or someone else?

In most instances it will be necessary to obtain a direct request for help from the person or persons needing assistance even when there are others advocating or requesting help on their behalf.

 

Privacy laws dictate that Members of Congress obtain written consent from their constituents prior to initiating an inquiry.  Please contact either my Williamsville or Greece office to obtain privacy release form, or click here to download the form online.  When calling or writing, some of the information you will be asked to provide includes:

  • Full Name
  • Home Address
  • Phone Number
  • Social Security number
  • The name of the specific federal agency
  • The nature of the problem
  • The desired outcome

Please do not hesitate to contact my office with any further inquiries you may have.  We are happy to be of assistance.