Skip navigation.

 

Casework

My staff and I can assist you if you are having trouble with an agency of the federal government. For example, you might need help receivingColor photo of Senator Bingaman shaking hands with a Navajo Code Talker. your Social Security disability or resolving difficulties with your federal income tax. This is called casework. Because it so often involves working directly with New Mexicans, casework is done from my New Mexico offices.

Some problems, such as those involving legal matters or issues with an agency of the state government, are outside of my purview. You can use the information here to help you determine whether your case is one my staff can assist with. If not, we will be sure to help connect you with someone who can.

Please review all of the information here carefully so that you don't miss important information that could impact your case or the ability of my office to help you with it.

DETERMINE IF YOUR ISSUE IS CASEWORK

Before you contact me for assistance with a case, you should determine if your problem is something my office has the authority to help you with. [MORE]

COMMON CASEWORK QUESTIONS AND ANSWERS

Although every case is unique, some questions arise frequently. Check this list of common casework questions to see if it might hold a quick answer for you.  [MORE]

PREPARE TO OPEN A CASE

Prepare to open a case with my office and become aware of the steps you may have to follow with different agencies. [MORE]

OPEN A CASE WITH MY OFFICE

Open a case with one of my New Mexico offices so my staff can investigate the problem on your behalf.  [MORE]

 

CASEWORK AT A GLANCE

  • Assist New Mexicans resolve problems with federal government agencies
  • Cannot assist with legal matters or state government issues
  • Casework done from NM offices
  • Most cases will require: Personal Authorization Form

FEDERAL AGENCY LINKS

Many questions you have might be answered on the website for the agency with which you are dealing. [MORE]

A photo of the front entrance to my office in Albuquerque, showing an awning over a wide set of glass doors.  This photo is also a link to the OFFICE ADDRESSES

I maintain five offices in New Mexico and one in Washington, DC. [MORE]