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 Home > Constituent Resources > Help with Federal Agencies > Assistance Center > Military

Military - Active Duty

Active duty military members whose legal residence or home of record is Arizona can contact Senator Kyl for assistance. A Privacy Act Consent Form signed by the military member is required for all inquiries with the member’s branch of service. The signed form can be returned via facsimile to Senator Kyl’s office if the inquiry is of an emergency nature.

It is recommended that a military member pursue all remedies within his or her chain of command before requesting assistance from Senator Kyl.

Example of an active duty military inquiry Senator Kyl can make on behalf of constituents:

“I wish to join the military, but I have been rejected for medical reasons. Can the Senator help me?”

With proper authorization and supporting documentation, Senator Kyl can inquire about a constituent’s enlistment with the military branch.

Military - Retired

The Defense Finance and Accounting Service (DFAS) is the agency responsible for administering the finances of the Department of Defense. All problems with retired military pay should be directed to the DFAS Cleveland Center, while the DFAS Denver Center handles questions concerning the Survivor Benefit Plan.

TRICARE, the health care plan for active duty and retired military members, maintains a web site with helpful information on all of its benefits.

Examples of retired military inquiries Senator Kyl can make on behalf of constituents:

"I am not receiving the proper amount of retired pay. Can the Senator look into this for me?”

Senator Kyl, with written authorization, can forward information about this constituent’s problem to the DFAS Cleveland Center for its review and response.

“I am experiencing difficulties with TRICARE not covering treatment my doctor says I need.”

The Senator can inquire about this issue after the constituent provides a written explanation of the problem and supporting documentation.


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Printable Version

Privacy Act Consent (PAC) Form (pdf, 62K)

Casework Guidelines

Example Cases

Also see the "Veterans Administration" section of the Online Assistance Center

Voting Information
Military and overseas citizens can now submit their request for early ballots, receive voter registration materials, and return their Federal Post Card Application and voted ballot by mail or fax. Visit the Arizona Secretary of State's web site for more information.

TriWest Hotline for inquiries about TRICARE stolen information:
888-339-9378

Senator Kyl's statements on National Security and Veterans' Issues

Defense Finance and Accounting Service
Department of Defense
TRICARE

Department of Defense Hotline number:
800-424-9098

WASHINGTON, D.C. OFFICE
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Phone: (202) 224-4521
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